A care company based in Wellingborough is celebrating after its dedicated and passionate staff delivered their one millionth hour of quality care to clients in their own homes throughout East Northants.
Home Instead Senior Care East Northants is owned by couple Mark and Rosina Darnell. They set the business up in 2010 to pioneer a new type of personalised-based care which would see caregivers and clients matched based on shared interests and care visits of a minimum one hour in duration.
With a rapidly ageing population, Mark and his team have seen demand for their service grow over the last ten years and the one millionth hour of care was recently delivered.
Commenting on reaching the milestone, co-owner Rosina Darnell said, “We are immensely proud of this achievement and grateful to our caregivers and the wider team who make what we do possible.”
Home Instead East Northants currently employs 145 CAREGivers plus an office team of 16 who are based at the company’s premises on the Park Farm Industrial Estate in Wellingborough.
Mark Darnell, co-owner of Home Instead East Northants, explains: “At Home Instead we offer not only personal care but companionship, home help, dementia care, young adults with special needs and live in care. Our clients live throughout the wide communities of Rushden, Wellingborough, Kettering, Raunds and North Bedfordshire.
“We don’t take the typical task-based approach which sees carers delivering care in 15-minute slots and having to rush between care visits. Instead, our approach is built on relationships with clients, and caregivers are matched based on shared interests or life experience.
“Our care visits are also of a minimum one hour in duration, so our caregivers have time to make a real difference to their clients’ lives.
“Ten years and one million hours later, we are delighted to still be providing care to our very first client which just goes to demonstrate that the caring style of Home Instead is a winning formula.”
To find out more about Home Instead East Northants, please call: 01933 678775 or visit: https://www.homeinstead.co.uk/east-northants.